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These conditions shall apply to any agreement with the Company.  They may only be excluded or varied by agreement in writing between the Company and the Purchaser.  No oral statement, representation or agreement made by any employee or agent of the Company shall be of legal effect.

Quotations

All quotations are valid for 30 days from the date of issue unless otherwise stated in writing and are subject to confirmation by P H Pumps Ltd at the time of acceptance. Prices are exclusive of VAT.


Orders

The goods supplied or work undertaken will be invoiced at the price(s) quoted or in the absence of a quotation at the current price and labour/mileage costs.  Orders cannot be accepted with penalties for late deliveries.


Delivery

All shortages must be notified within 7 working days after date of invoice in writing.  Any damage caused in transit must be signed for as such and notified to P H Pumps Ltd within 2 days of delivery. 


Return of Ordered Goods

Special order goods cannot be returned unless by prior agreement.  All other goods may be returned by prior agreement, and be credited less a re-stocking charge, assessed on notification of return.  All goods returned must be in a re-saleable condition.


Payment Terms

All goods are to be paid for prior to delivery unless a credit account has been agreed.

Payment terms are 30 days net from date of invoice. Payment must be received on or by the end of month, following date of invoice.  We reserve the right to place accounts on stop if these terms are not adhered to and interest may be added. The Purchaser has no right to withold payment due to possible claims against P H Pumps Ltd which have not been approved by P H Pumps Ltd. Title to goods shall not pass upon delivery but shall remain in the Company until payment in full has been made. All goods supplied shall remain the property of P H Pumps Ltd until payment is received in full.


Extra Cost

Should we incur cost owing to suspension or alteration of the work by the Purchaser’s instructions or lack of instructions, or by reason of interruptions, delays, overtime, unusual hours, mistakes or work occasioned by the act or default of the Purchaser, such cost shall be added to the contract price and paid for by the Purchaser.


Cancellation

If in the event of a sales order or works order being cancelled this is to be confirmed in writing to us by the Customer, and any costs which may have been incurred by P H Pumps Ltd shall be passed onto the Customer.


Guarantee

P H Pumps Ltd gives 12 months guarantee from the date of despatch of sale goods supplied by us. If within this period any defect is discovered in respect of workmanship, construction or material, we undertake to make good the defect or replace the defective part at our expense inside normal working hours at our works. The guarantee does not apply to defects caused by incorrect fitting or erection, abnormal conditions of working, accident, misuse or neglect.  Our responsibility is in all cases limited to the cost of making good the defect or replacing the defective part, and we can not be responsible for any consequential or other damage or losses which may occur.

OUR ADDRESS


Unit 5, Brickfields Business Park
Woolpit
Bury St Edmunds
Suffolk
IP30 9QS

Send Enquiry

CONTACT INFORMATION


Tel: 01359 244 444
Email: info@phpumps.co.uk